Technologies:

  • Microsoft:
    ASP.net, ASP, Visual Basic,
    Visual Basic.net,C#.
  • Open Source:
    PHP, Perl.
  • Databases:
    MS-SQL Server, MySQL,
    PostGre-SQL, Oracle, Access.
  • Design Packages:
    Photshop, Flash, 3D Max,
    Image Ready.
  • Others:
    XML, XSL ,XSLT.

How do you communicate?

We offer communication via a number of media.
Skype MeT!

Whatever suits you is good for us!
Services

Xtrim Technologies is the most trusted and efficient Offshore Back Office support alternative for any business in need of assistance with managing their data work flow. It is the paramount supplier of back office administrative services, including online and offline Data Entry Services, data processing, web and data research and scanning services, accounting data entry, and comprehensive accounting services. Xtrim Technologies makes its services available at competitive prices along with highest level of quality and fast turnaround time. We leverage both our manpower as well as technical resources to deliver complete and accurate data related and web- based services to our worldwide customers.




Web Development

At Xtrim Tech we offer benchmark service in Web design and development, shopping cart development, database driven applications and web maintenance services to business of all sizes.

We offer web solutions for businesses that want to have a definitive presence on the internet. We specialize in web based project providing assistance and consultation to design and execution of internet web development and research project. We bring to you the business information you need for competitive strategy, pricing, product catalogues, marketing lists, or any other information critical to your business.

Our internet research analysis provides clients with all relevant information, email chat support, media latest trends in business and business information analysis that have a influence on their business. Our Ecommerce and Web development package incorporates attractive design, colours, navigation and functionality to add value and enhance your business process.

  • Web Design: Depending upon needs whether it is a B2B or a B2C website we make the designs highly compatible to your users and reflective of your business. We are also capable of assisting your designs with high impact brochures, customized logos, and macromedia flash or other motion components.
  • Web Development: From conceptualization and creation to full development and implementation we take care of all your website needs and give you fully functional and highly interactive websites which ultimately becomes your asset. We use the highest standards for better usability and accessibility while giving it an attractive interface and optimizing it for browsers like Firefox, internet explorer, Opera and so on.
  • E-commerce Solutions: Our web development solutions can also incorporate E-Commerce shopping cart and help in branding and promotion of your business or product online in the most cost effective way. We help you reach out to your customers and market your products and services directly to them through Internet. The E-commerce solution facilitates faster order processing and makes it more accessible to your customers.
  • Web Promotion: Our web promotion service is designed to ensure maximum traffic to your website through a combination of search engine optimization, website design, layout and HTML programming techniques. We meticulously understand our clients business so as to exploit the available resources for maximum visibility and target their business towards the specific target audience.
  • Web Research: Our team of web researchers at Xtrim Tech can accomplish any complex web based research tasks, related to any knowledge field into easy to comprehensive and reliable database. We present useful, selected and sorted information to our clients compiled in an intelligent fashion, supported by Tables, Graphs, Pictures, Flow Diagrams & Charts to assist our customers in making right and speedy decisions.

Xtrim Tech also supports necessary infrastructure to enable online data retrieval, secure online resources and present relevant data from those sites into a database as per client requirements.

back to top >



Software Development

Xtrim Technologies provides a range of application software in web and client/server technologies, systems integration, database management and software consultancy. We have a dedicated Business Process Re-engineering (BPR) Division, which boasts of years of experience and proven expertise in customized solutions, ERP, web and e-commerce applications. Furthermore, we apply the latest technology at your behest to design or redesign services of your choice on an eventually turnkey basis.

The idea is to streamline work-flow while achieving reduction in development time and increase in efficiency. All the processes at the Xtrim Technologies BPR Division have been standardized with a view to ensure quality of a high order.

back to top >



24/7 Customer Support Services

Ours is a business process outsourcing Services Company that provides 24/7 customer's support solutions with customer centric approach identifying the specific services and support for your products and customers. We work closely with our clients as an integrated team to either complement their existing support and service team or take care of all of your 24/7 telephone customer support, e-mail customer support (Ticket Support), Live Chat Customer Support and online technical customer support needs.

Xtrim Tech also helps clients counter competitive pressures by reducing their capital and operating costs through our innovative frameworks which will bring in the best practices and processes to optimize customer support costs and maximize Return on Investment, thereby reducing Average Handle Time (AHT), increasing First Call Resolution (FCR), improving Average Sales Order Value and enhancing Customer Satisfaction Scores.

  • Call Centre: We are a trusted service provider of handling toll free services, order taking, mortgage processing, e mail response, live online chat, marketing, technical support, appointment setting and a variety of other areas. We offer you customized call center services to suit your specific requirements thus contributing to your sales, reducing your over head and enhancing yourcustomer services.
  • Voice: Inbound/ Outbound Our inbound services offering exhibits professional handling of customers for maximum customer satisfaction. We provide 24x7 phone answering services, order taking services, claims processing services, and product information request services. We are experts in both up-selling and cross selling services and also in resolving customer issues and queries.We promise you results through our well trained and experienced callers proficient in communication, selling and marketing. We offer quick fix solutions client's processes, products and services.
  • Non-voice: Email Support: We provide for complete customer care support on the e-mail wherein their email queries answered promptly, efficiently and accurately. We develop a knowledge base of frequently asked questions and continually keep updating it which assists our agent's interactions with customers and make the responses quick.
  • Chat Support: We provide live assistance to our customers on chat and gets immediate answers to their queries and solutions to their problems. We make your website, live chat enabled and our customer care executives not only provide information to the visitors but also help in cross- sell and up-sell of your products and services. Live chat employed for helpdesk desk, or customer relationship services means immediate, effective and more personal addressing of issues and queries.

back to top >



Business Process Outsourcing

Xtrim Tech is the one stop solution for all back office administrative services, including online and offline Data Entry Services, data processing, E-Commerce Support/Web Management, Transcription services, etc.

Our data entry and data processing services incorporate all forms of text and content data capture and, data conversion wherever required or other services for all types of data collection, generation, manipulation and client requirements

Our data entry and data processing services are known for accuracy. Our services are designed and embedded with double entry verification process to provide complete data security, confidentiality and precision for every client.

  • Back Office: We can act as your extended unit and support your operations and make business more efficient taking care of your business accounting, organizing all your financial information in one place and preparation of business reports.
    The range of service offerings include reliable and efficient payroll solutions, employees' information, financial statements, account reconciliation, budget comparisons and Trend analysis
  • Data Entry: We offer to handle all your online, offline and remote data entry requirements. We provide full-text data capture for all your text and numeric based documents, whether printed or hand-written. Our data entry technologies and approaches promise highest levels of data quality, accuracy, and quick turnaround. Our state-of-the art software and validation procedures also ensure highest levels of data security and confidentiality.
  • Data Processing: We manage large volumes of data processing and organization for customers across the world. We can capture all forms of data from various sources, including batch keying, tally charts analysis, optical character readers and convert this raw data into digital, editable text or even into web pages. We are known for efficient data processing and transforming it into useful information and provide you with insightful data at your finger tips.
  • Transcription services: Our transcription units caters to all forms of transcription needs from earnings calls transcription, financial transcription, interview transcription, meetings, conferences to focus groups and DVD/ CD Audio/ TV shows. We customize the transcription of all data into any format as per the requirement of the clients and allow flexibility to provide you with the service that you require.

back to top >